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can't install demo data

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This topic contains 9 replies, has 4 voices, and was last updated by  Alinka Radionova 3 weeks ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • January 25, 2021 at 5:22 am #6416

    Mahnish Boodhram Boodhram
    Participant

    Hello, when i click on install demo data it says its installing and installed successfully but when i view the website nothing has changed.

    January 25, 2021 at 7:52 am #6418

    Alinka Radionova
    Participant

    Hi,

    we were updating the content, can you please try importing again?

    January 25, 2021 at 7:53 am #6420

    Mahnish Boodhram Boodhram
    Participant

    Hello,
    Its not working.
    What should be done?

    January 25, 2021 at 8:07 am #6421

    Mahnish Boodhram Boodhram
    Participant

    Tried importing its still not working.

    January 26, 2021 at 9:36 am #6425

    Mahnish Boodhram Boodhram
    Participant

    I wish for a refund if no support is being given.
    Send me the link.
    Thanks.

    January 26, 2021 at 11:50 am #6427

    Pavel Lukasenko
    Participant

    Please send us your WordPress credentials at support@kenzap.com

    February 2, 2021 at 10:32 am #6428

    Maxim Minakov
    Participant

    Second on this problem, no errors during demo import but no demo content either. Seems your wizard setup is off as it wasn’t able to install needed plugins itself either

    February 3, 2021 at 7:36 am #6430

    Pavel Lukasenko
    Participant

    Hi Maxim,

    Please send us your WordPress credentials at support@kenzap.com

    February 9, 2021 at 1:39 pm #6434

    Maxim Minakov
    Participant

    Made it on fresh local installation so no external access.

    February 10, 2021 at 8:05 am #6437

    Alinka Radionova
    Participant

    The wizard imports demo content to various servers accross the globe on daily basis. Most likely it does not have access or something esle is blocking it.

    Check debug.log file for errors and make sure it is enabled: https://kenzap.blog/how-to-enable-debug-log-in-wordpress/

    Please also provide us with your purchase code.

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