APP is not scanning

Forums Community APP is not scanning

This topic contains 2 replies, has 2 voices, and was last updated by  Q 4 months ago.

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  • Author
    Posts
  • #6380

    Q
    Participant

    it is all working fine until today the app suddenly not working. when scanning the QR CODE it doesn’t direct me to the validate button.

    there is this order from backend but cannot load

    #6382

    Alinka Radionova
    Participant

    1. Make a backup of MyTicket Events plugin.
    2. Update it to the latest version.
    3. Update the application.
    4. Debug your backend for errors. Refer for more in this article: https://kenzap.blog/how-to-use-myticket-scanner-app-to-validate-tickets/

    #6385

    Q
    Participant

    got it I installed SSL that why ok thank I re-run the wizard and it works! thank you!!!

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